Shipping and Refund Policy
SHIPPING POLICY
We process orders immediately.
Estimated delivery times:
5 – 7 business days
Please note:
- Delivery times are estimates and not guarantees
- Delays may occur due to customs, carriers, or demand
- Tracking information will be provided once your order ships
REFUND POLICY
We offer a 14-day return policy.
You have 14 days from the date of delivery to request a return.
Eligibility
To be eligible:
- Item must be unused and in original condition
- Must be in original packaging
- Proof of purchase required
NON-REFUNDABLE ITEMS
- Used or damaged items (not due to our error)
- Items returned after 14 days
REFUNDS PROCESS
Once your return is received and inspected:
- You’ll be notified of approval or rejection
- Approved refunds will be issued to your original payment method
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item is defective or incorrect.
DAMAGED OR WRONG ITEMS
If your item arrives damaged or incorrect, contact us immediately at:
contact@fevura.com